How to Refund Payment on PayPal?

  1. Log in to your PayPal account and click "Events"

  2. Select the payment record for which you want to issue a refund

  3. Click "Refund this payment"

    4. Enter the refund details and click "Issue Refund"

    • You can issue a full or partial refund within 180 days of the transaction date
    • The full amount of the refund will be deducted from your PayPal balance
    • Refunds cannot be issued if your PayPal account does not have sufficient funds
    • When you refund your payment, you don't have to pay extra, but you paid when you received the original payment
    • Customer will receive refund in credit card account within 3 to 5 business days

(The above information is subject to PayPal official announcement)